Contact information

How to reach us
– Email: support@pawmugz.com
– Hours: Mon–Fri, 9am–5pm MT (excluding Canadian holidays)
– Mailing address: PawMugz, Edmonton, AB, Canada

Order help
– Include your order number and the name used at checkout.
– For returns, damages, or misprints, email us within 7 days of delivery with photos of the issue so we can make it right.

Accessibility
– If you need any assistance using our site, email us and we’ll provide support promptly.